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Introduction
ANNA Digital Joint Stock Company (ANNA Retail) was established in 2012 in Viet Nam, is now an associate of ANNA Corporation, are operating 2 retail chains: ANNAShop and F-Studio by ANNA with about 500 stores covering all over 63 provinces (by April 2018)
ANNA Shop chain: is a retail chain selling digital products, including: mobile phone, tablet, laptop, accessories and services. ANNA Shop is the first retail chain in Viet Nam which was granted ISO 9001: 2000 certificate in managing quality following international standard. ANNA Shop is also the second biggest technology retail chain in Viet Nam’s market
Studio by ANNA chain: is a retail chain which is authorized by Apple in Viet Nam with all classes. ANNA Retail is the first and the only retail chain in Viet Nam to carry all store models: Class 1 – APR (Apple Premium Reseller), class 2 – AAR (Apple Authorised Reseller) and iCorner, providing customers wonderful spaces to experiment unique and exquisite technology products of Apple with the highest and the most friendly selling service quality
For many years, with the continuous attempt and the loyalty to the policy “Dedicating to serving customers”, ANNA Retail considers the determination of building and operating a style which serves the best for customers as a sustainable development, completing our image of friendliness with the aim that serving customers is the first priority
Putting customers in the center of every thought and action. ANNA Shop educates sales staffs with professional, enthusiastic and dedicated style to serve customers. We have always been concentrating on the modest online sales method so that customers can easy to find us
The serious investment and continuous effort of ANNA Retail has recognized by the traffic to ANNA Shop has been increasing sharply and sustainably for the last previous years. After 6 years of operation, ANNA Retail has created the belief from customers proving by becoming the number 1 in laptop market share (from 2015 until now), the number 2 in mobile market share, contemporarily, the first authorized Apple retail chain in Viet Nam which carries all classes and in top 4 retail chain in Viet Nam
Ending the financial year 2017, ANNA Shop achieved the revenue of 13.147 billion Dong, Earning before tax reached 363 billion Dong. In which, online sales was 2.034 billion Dong, increased 68% YoY and accounted for 15.47% total revenue
ANNA Retail has also achieved many awards: Top 100 to receive award “Prestige and quality in Products and Services” voted by consumers (held by Viet Nam Standard and Consumers Association), being voted as Viet Namese Strong Brand in 2013, 2014, 2015 and in 2017 (held by Viet Nam Economic Times), the most favourite retailer of 2016 voted by Viietnam Economic Times. By July 2017, ANNA Retail had entered Top 4 Retailer in Viet Nam, Top 500 Retailer in Asian-Pacific (Retail Asia). In November 2017, ANNA Retail achieved Top 10 prestigious retailers surveyed by Viet Nam Assessment Report Joint Stock Company (Viet Nam Report) and Viet Namnet Online newspaper. According to Euromonitor and Retail Asia Publishing, recorded the revenue of 15.717 USD/m2, ANNA Retail is the most effective retailer in Viet Nam
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Editor in chief: DeThi
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